Q: How can I buy clothing on your website?
A: On our website, you can follow the steps below to make a purchase:
- Choose your favorite product and add to cart
- Fill in your personal information and shipping address at checkout
- Choose your payment method to pay
- You will receive an email confirming your order
- We will arrange delivery for you and provide tracking information by email
Q: Can I return the item after receiving it?
A: Yes, we offer an unconditional return policy. If you are not satisfied with the item you received, please contact us within 30 days of receiving the item and return the item for a refund or exchange. Please note that the item must be unused and undamaged.
Q: How do we know if your garment is the right size for me?
A: We provide a detailed size guide, which can be found in each product page. Note that sizes may vary by brand and product, so be sure to check the size guide on each item page.
Q: Do I need to pay extra when purchasing?
A: We will provide the total price of your order at checkout, this includes the item price and shipping charges. If you choose to use a special courier service or require special packaging, additional charges may apply.
Q: Where can I find your contact information?
A: You can find our contact information at the bottom of our website. You can reach us by email or phone and we will respond to your questions or concerns as quickly as possible.
Q: When will my order be processed and shipped?
A: Once you have completed your order, we will start processing it immediately. We typically process your order within 24-48 hours and provide an update on the status of your order in your email. Shipping time depends on the shipping service you choose.
Q: Can I get a discount on your website?
A: We regularly offer promotions and discounts, which you can find on our website and social media pages. Also, you can sign up for our email newsletter to get the latest discounts and promotions.